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The machine is taking in water but does not wash

Machine draws water but does not wash

Your washing machine does not wash after you pump water in?

Your washing machine, after starting the washing program has filled the water, stopped and does not wash. There could be several reasons. The first thing to check the drain pump filter, if it is clogged, you need to clean it. Also, the drum can jam if foreign objects get into the tank. Check if the drum is spinning, shine a flashlight into the space between the drum and the drum, and then remove the foreign object.

You have checked the drain pump filter, the program is correct and there are no foreign bodies, we have a bigger problem.

The drive belt is broken or broken. A common cause of overloading the washing machine with laundry. From the constant high loads the pulley and the belt can deform, come off the pulley or even break.

2.Electric heater (heating element) is damaged. The heater is constantly exposed to water, detergents and particles from the items being washed. Over time, moisture gets on the heating coil inside the heating element, the element shorts and needs to be replaced.

Malfunction in the electric motor. It is usually the brushes (collector motor) are worn out or the starting capacitor is faulty.

Malfunction of the electronic control unit. If it fails or malfunctions, even functioning sensors receive wrong commands or no commands at all.

If you do not want to do it yourself, or after you have done the problem has not disappeared, feel free to contact a technician, who will eliminate the problem and its cause in about an hour. Your washing machine will serve you for years to come!

machine, water, does, wash

The choice between repairing the appliance yourself or having it repaired by a specialist depends on the complexity of the breakdown and the presence of collateral damage, which can only be identified based on careful diagnosis and years of experience. If you have not had previous experience in repairing such appliances, it is better not to try to disassemble the machine. Such actions can only aggravate the problem, and the repair will cost much more. over, the repair is not so expensive that you spend your time on buying the necessary tools, studying technical documentation and finding the necessary spare parts.

Requests for repairs are accepted daily, from 8 am to 10 pm by phone or by using the online application.

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After the made repair it is obligatory to issue the receipt with the contract, the certificate of acceptance of works and warranty (registered form) in which your data, the brand and model of the washing machine, the work done and the warranty period will be specified. With this receipt you can apply for warranty repair at any time. The warranty period for work performed from 2 to 12 months, depending on the type of repair and replaced part.

Washing machine manufacturers that we repair

Automatic washing machine malfunctions rarely enough. It is not always caused by human negligence and poor water quality. Like every technical means, the machine needs preventive maintenance and inspection. If you do it regularly, the failures will be reduced at times, but often this does not happen, and some parts, if not out of order, are upset. It also happens when the machine refuses to wash when it is already filled with water.

There are 5 reasons why this can happen:

  • The drive belt has come off (but on some models it does not exist).
  • The electric motor is broken (so the drum can’t start spinning).
  • The heating element is burnt out (the water is not heated and the machine does not start automatically).
  • The control board is burned out, broken, out of order.
  • Filter clogged.

Drive belt and motor or fan breakage

The first reason is the most favorable, because in this case, the machine can be restored to serviceable condition with your own hands in a short time. On the other hand, some machines are not threatened by such a development. These are the models which have a direct drive, which means that there will be no belt on it.

In case the mechanism has a belt transmission, it is better to start checking the machine with the belt. It is located, as a rule, behind a back or a side cover of the case. Depending on what method of loading the laundry the machine has. With vertical loading, the belt will be on the side, with front loading. on the back.

In the case of improper transportation, excessive vibration, the belt can simply come undone and sometimes it is enough to put it back in place to fix it. In some cases, especially if the washing machine has been in operation for many years, the belt can wear out, then you will need to buy a new one. The side or rear panel on the machine is very easy to remove and does not cause any difficulty.

If the belt has come off, it should be removed from the machine, check for damage and replace if there are many. When installing the belt must first be pulled on the motor, then put on the pulley. There is no need to stretch the belt. Gently turning the pulley counterclockwise to tighten the belt on the wheel.

If a lot of washing is done at 1 time (for 2-3 hours), the motor can elementary overheat. In this case, you just need to give the machine time to rest.

The motor stops due to wear and tear of the brushes inside the motor. It is easy enough to replace them yourself. To do this, the electric motor must be removed. It is often fastened with two bolts. Disconnect the belt and sensors attached to it and with a screwdriver from the brushes alternately remove the terminals. This can be done with the help of a small plate.

After the old brushes are removed, you need to put the new ones in. This is also easy to do. The new brushes are placed in the brush holder, the springs are pressed together, and the plates are secured. Then the terminals are put back in place and the motor is put back in.

The machine works as a unified system, that is, the failure of one element at the same time stops all work of the product. The heating element that heats the water for washing, can simply burn out and thereby block the work of the entire machine.

You can determine if the heating element is malfunctioning by looking at the error code displayed on the sensor. Having bought a new heater it is not very difficult to put it instead of the old one.

Such malfunctions occur for three obvious reasons: improper transportation of the equipment, errors during installation and connection, as well as gross violations of operating conditions. This can also include natural wear and tear of individual parts or an entire group of elements.

  • A belt that has come loose;
  • jammed centrifuge;
  • Bearing blockage;
  • Engine problems;
  • Breakdown of the main board;
  • Failure of a heating element.

It is also not unreasonable to check the outer and inner hoses for physical damage and blockage.


Most often the belt comes off because of the increased load on the centrifuge. If the laundry compartment is clogged to failure, the pulley will spin the teeth on the belt. As a result, they wear out, the tension loosens, and the drum rotates more slowly, jerkily, or stops spinning altogether.

Centrifuge wedge

Foreign objects can fall into the gap between the tank and the centrifuge: a loose screw, clamps, loose hose or, for example, a large button. The drum is snapping and the motor is running tight and humming. If you get rid of the cause of the wedge, everything should start working normally.

The cause of the problems can be foreign objects inside the tank


If you hear a rattle and a knocking during the washing, then most likely the bearings are out of order. When blocked, the internal elements begin to spill out into the housing and rattle. Procrastination with the repair is impossible, because a damaged bearing will pull the belt with the drum axle. How to replace the bearing, read here.


On modern washing machines, problems with the motor arise due to wear and tear of the brushes. While on asynchronous solutions there is a loss of capacitor capacity. Both can be replaced and the motor itself can be rewound.

Carbon brushes wear out over time and need to be replaced

Main board

The problem can be detected by visual inspection of the main board. Blackened contacts or whole groups of contacts indicate the need for maintenance or complete replacement of the module. Specialists strongly advise against self-repair. Otherwise it may burn out the other electronic elements of the washing machine, and the subsequent maintenance will cost a lot of money.

The washing machine may not start because of a burned out heater element. Its functionality can be easily checked with a multimeter. The water heating element doesn’t heat up due to a big amount of limescale: take it out, clean it and put it back.


The defect manifests itself in two extremes: The pressostat either overflows or underflows. As a result, the safety systems are activated, and the appliance refuses to operate. Checking the pressure switch and then repairing or replacing it will solve the problem. The same situation occurs when the inlet valve is broken.

Impeller clogging

The presence of foreign objects in the impeller impedes or even blocks its operation. There may be buttons, coins, hair and other unwanted items inside because of weak and / or broken insulation. The solution is simple: open the housing, clean the impeller from foreign objects and after reassembly try to run any washing mode. It is also necessary to check and clean the adjoining pipes.

Objects often fall into the impeller, too


If after the water intake the drum of the machine suddenly stops and the display starts blinking or completely goes out, then the reason may be in the faulty wiring. To find the burned wires, as well as to eliminate the short circuit will help visual inspection with testing of the main elements of the circuit.

Semi-automatic mode

Classic washing machines do everything automatically. But some machines require the user’s participation to switch to a certain mode, for example, wringing. If the water has been filled to a sufficient volume, and the desired mode does not turn on, it must be activated manually. Such operating conditions should be prescribed in the instruction manual of the equipment.

Other causes

Sometimes air enters the pump and the machine refuses to start some modes. It is necessary to blow out the system and try to organize its tightness. It is also not worth much to lengthen the drain hose. The standard outlet should not exceed 150cm, otherwise the pump will not be able to complete a full pumping cycle.

Excessive extension of the drain hose leads to errors in the operation of the washing machine

It is worthwhile to check all the pipes and hoses for twisting. Besides the fact that overstretched outlet prevents the flow of liquid, it can also cause cracks in the insulation, and leakage, and as a consequence. increased time of water intake into the system.

Out of the washing machine water leaves what to do?

First make sure that the hose has not come off the hinges on the back of the machine. You can fix it yourself and thus solve the problem. How to make sure that the water is constantly draining out of the machine? To do this, it is enough to fill the tank with water, start the drain mode and pause the performance. If the water is draining out. You will hear a constant noise in the drain hose and siphon.

If the water pressure in the water supply is unstable, it is recommended to install filters with pressure regulators, but this should be done professionally, so that the machine is filled quickly enough and does not delay the washing time.

Whirlpool, Maytag, kenmore. Washer Repair. Fills Then Does Nothing. GSW9800PW1

Belt problems

Problems with the belt are typical for belt washing machines. Therefore, if you have such a helper, it is better to start looking for a breakdown with this element, because this reason is one of the first, why the washing machine constantly draws water and does not start washing.

Removing the wall is quite easy, to do this you need to remove all the screws that hold it in place.

Washing Machine not Filling with water. How to diagnose the problem & test valves pressure switche

A belt that has come loose should be inspected carefully. If there were any scuffs or minor cracks on it, they were probably the reason it came off. In this case it is necessary to replace. To put the belt back on: put it on the pulley of the motor and turn it counterclockwise until it is fully in place.

After replacing the faulty belt, it is necessary to turn on the washing test mode to make sure your actions are correct and, as a result, the machine works correctly.

The washing machine does not wash after the water is pumped

An automatic washing machine is a complex household appliance that can malfunction. And sometimes this happens at the most inopportune moment. What to do if the machine draws water for washing, but after that the process does not start, why the machine does not wash? Such a problem is not uncommon, and the causes can be different.

Possible causes of malfunction

There are several “symptoms” that the machine does not wash. The main situations can be described as follows

  • there is water pouring, but the subsequent rotation of the drum is absent;
  • water enters the tank, then the water is drained and the motor stops, sometimes the display shows an error;
  • the washing machine pours the water and subsequently turns off.

Therefore, it is necessary to carefully examine what are the causes of such “behavior” of the machine, and how to eliminate them so that the device will continue to function.

The electric motor

Often it is enough just to change the motor brushes, although in some situations you need to replace the entire part. In both cases, the part will have to be removed and then released from the belt and sensors. Remove the terminal on the brush can be done with a screwdriver. You can reach the brush by using a plate. Similar actions are carried out for the other brush. Next, the new brush is sent to the holder, pressed by the spring and secured.

Often the cause of the malfunction can be a lack of sufficient current for a natural start. In this case, it will be necessary to replace the condenser or do a rewind. Sometimes the motor unit does not start due to overheating, in which case the water intake occurs, but the washing. no. The reason is the start of several consecutive washes. Sometimes it is enough to give the washing machine time to cool down.

If the water is poured and the drum does not spin, there is no noise, then the cause is a burned collector motor. Along with this, the starting capacitor can also break down. If the model is equipped with a display, the corresponding light may come on. Either of these situations will require a comprehensive motor repair or replacement. The same applies to pumps that have stopped rotating.

The drum is jammed

If the washer draws water, but the drum refuses to rotate, the cause is usually the end of the program without spinning the laundry. Self-diagnosis traditionally consists of the following steps:

  • check the load (load size of the washing machine, which can be small or large, in any case, requires an even distribution of clothes in the compartment to be balanced, in its absence, the control module will fail);
  • Check the belt (it is probably just torn from the motor, just open the door and turn the element by hand, free rotation and lack of resistance indicates a flight);
  • Check the washing cycle (you must select the standard cycle and activate the device, it must be filled with water, as a result the drum will turn over, with its idle time you can talk about the breakage of brushes or the control module).

How to troubleshoot your washing machine not filling with water? | by Beko

If none of these actions do not help, it is worth to contact the service center.

Faulty heating element

If there is no water heating, it is due to the breakage of the heating element. The fact is that for normal functioning, it is enough to use cold water, because the heating element subsequently provides it with a normal temperature. If the heating element is out of order, you can’t solve the problem yourself, especially if an error message appears on the display.

The heating element itself is located under the drum. First disconnect the elements from the terminals, then use a multimeter to perform a diagnosis. On the terminals of the element are placed probes. If it is working, the value will be in the range of 20-25 ohms.

It is important to check the temperature sensor, which is located near the heating element. It can be pulled out and disconnected from the plug. Then again the multimeter is used with the setting of a higher resistance level. Sensor readings will show 20 to 50 ohms. If the sensor is working properly, the values will decrease when you touch it. After that it is necessary to make sure that there are no situations such as burnout, blockage.

Water level sensor breakage

The washing machine in this case draws water, and then instantly drains it and refuses to wash. If the model of the washing machine is equipped with a display, it can give a pressostat error. All of these situations involve problems with the pressostat tube, which can become loose or clogged. Often it is subjected to various damages. Sometimes the pressure chamber gets dirty or the sensor fails. The point is that the washing machine is not able to detect the volume of water inside, so it is drained and the motor stops. To solve the problem, you need to blow out the tube.

Control module

The defect on the circuit board can interfere with the motor while the drum is rotating. Since the main problem lies in the electrical part, without the services of a competent wizard in this case can not do. Only an experienced expert will carry out work to diagnose and test this element using a bench. After all, you can’t tell what happened by eye, especially if there aren’t any traces on the parts and tracks. Even if they are present, you need to solder the board, and this process is long and laborious, and a person without experience and skills simply can’t cope with it.

Wear and tear of the bearings

The rotation of the drum during the use of the washing machine is carried out with the help of a bearing, which leads to a reduction in friction. This shows the importance of these elements. However, due to their regular soaking, the breakdown can come quickly. If the washing machine is too loud, they are to blame!

Practice shows that all this happens after about 10 years of using the unit. It is also worth noting that excessive noise can be a sign of pump or motor failure, as well as shock absorbers and belt. The problem is formed during the spin cycle.

Faulty wiring

If after the set of water there is a sudden stop of the drum, and in the display appears blinking or complete fading, the reason may lie in the breakage of electrical wiring. To find the wires that have burned out is possible by visual inspection, accompanied by the testing of the basic elements of the circuit. The same approach will prevent a short circuit.

Drive belt is defective

If the device is equipped with a direct drive, this malfunction can not occur, because the belt is simply missing.к. the belt is simply missing. If the drive is different, it is this very item that should be the starting point for self-diagnostics, because it is the most frequent cause of the machine’s water intake and washing failure.

So, what can actually happen to the belt? There are quite a few reasons for this. It is not uncommon for it to fly off in transit or to wear out due to prolonged maintenance and need to be replaced. In all CMMs where belt drive and front-loading are provided, the belt is located at the back of the housing. If it is vertical, the element is behind the cover on the side. There are usually no problems when removing it, it is enough to unscrew all the bolts.

If the belt comes off, it is simply pulled out of the housing and then carefully inspected for breakage and defects. If there are any, the element is replaced. To put the new belt on, place it on the engine, pull it up and over the pulley, and then put it on completely.

As for other reasons for the lack of washing during water intake, they can be described as follows:

  • the centrifuge is jammed if, for example, foreign objects in the form of a bolt, clamps, hose, fittings from things, etc., have appeared between it and the tank.д.;
  • The main board is broken (this can be determined by visual inspection, looking for blackened contacts or groups of contacts);
  • The pressostat is out of order, it can overflow or underflow water, you just need to diagnose and repair with replacement;
  • The impeller is clogged due to the ingress of foreign objects;
  • the wiring has failed, in which case, after the water intake, the drum simply stands up and refuses to work;
  • Work in semi-automatic mode;
  • Air enters the pump, refuses to start certain modes.

These are not all the causes of failure, but they are the main ones and deserve special attention.

The machine is turned on, the laundry is loaded, the washing program has been started and even the water intake has already occurred, but here is the problem. the washing process is over and the machine does not wash. It seems to freeze! The drum does not rotate, the machine does not respond to anything.

Locking of the drum

This is a mechanical failure and if you remove the interfering object, the problem will be solved.

The heating element is broken

It is probably strange, but yes, problems with the heating element affect the performance of the drum, and the situation arises when the machine draws water, but does not wash.

The motor does not receive a command from the sensor to start working. Sensor, in turn, can not register the desired heating temperature.

It turns out that the motor can not turn on, and the drum respectively. To check and inspect the heating element, you will need to remove the back cover of the machine or the front, depending on the model.

The heating element is at the bottom of the tank. To get it out, remove the wires and unscrew the nut in the middle of the heater. If you can see black spots on it, most likely it is broken and needs to be replaced.

If there are no visible malfunctions, you will need a tester diagnosis. If serviceable, the resistance should be 20 to 40 ohms, otherwise less than 20. It is necessary to install back the heating element carefully.

Washing machine motor malfunction

Most often it is necessary to replace only the brushes in the motor, not the whole part. To change the brushes, you have to remove the motor and all the sensors and belt from the motor. Armed with a screwdriver to remove the terminal on the brush. To remove the brush, a plate is inserted into the hole, unbent and pulled out.

machine, water, does, wash

The same steps will help you remove the other brush. Insert a new brush into the brush holder, press it with the spring and secure it. All. Unless, of course, we are talking about asynchronous motor, where the brushes are not provided.

In such motors, mainly the capacitance of the starting condensate is lost and it does not have enough current to start, of course there can be no talk about revolutions.

In this case, it is better to replace the condenser. Rarely, it is necessary to do a rewind because the motor burns out. There are situations when the motor can not start because of overheating, and then the machine pours the water and does not wash. Usually caused by starting several washes in a row.

Bearing damage

The bearings are difficult to reach, they are in the center of the washing machine tank. They make the drum rotate.

If the bearings have collapsed, the machine will notify you with a clear squeak and noise during operation, and will also knock.

Untimely replacement threatens a more serious repair, since a broken bearing is able to break the belt and damage the drum.

The drive belt does not work

The washing machine gets water, but does not wash It is safe to start diagnosing with the belt, if the machine is not of course a direct drive.

A common cause of belt problems is regularly overloading appliances with laundry. Constant stress on the drum axle loosens it and wears out the belt, which can deform or even tear the part.

Occasionally the belt comes off when transporting equipment. You will have to disassemble the washing machine and check the suspicions. The belt is installed behind the back cover in front-loading, in vertical-loading behind the side. If the belt is fine and just fell off the pulley, this is not a problem. Otherwise, you will need to replace the torn belt with a new one.

Dressing or replacement will require simple steps. Take it out of the machine and check for defects. To put it on, you must first put it on the motor, then pull it up with one hand, and with the other hand put it on the pulley. To fix the belt, turn the pulley counterclockwise and put the belt on it.

Failure of the control module

It will be necessary to diagnose and test the module on a special stand, because it is difficult to determine by eye what has burned on the board, if there are no black traces on the parts and tracks. Even if there is, you will need a professional board soldering. The work is laborious. Without experience and skill, the chances of buying a new board and replacing it with an old one are high.

What to do if the washing machine stops after the set of water?

There is a great variety of machines that differ in volume, capacity, type of control, degree of automation and other parameters.

However, any washing machine belongs to one of the two categories:

The latter have gained much more popularity, due to their cost-effectiveness and neater washing.

But on the other hand, a drum-type washing machine is more prone to breakdowns.



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