Lost USB Receiver for Logitech Mouse – (Easy solution!)
If you lost the Logitech USB receiver dongle for your mouse, the good news is that you can get a replacement.
Getting a replacement dongle can be a little complicated though and in this post we simplify the task to get you back up and running as soon as possible.
Now without further ado let’s get into the details
Which Logitech USB dongle?
Logitech makes four different types of wireless USB receiver dongles.
These receivers provide a convenient way for your mouse or keyboard to connect to your laptop or PC.
Each Logitech receiver family has been designed for a particular application in mind. For example, Logitech Bolt products are designed for office applications and corporate environments where security is important. Lightspeed products are designed for gaming where speed and response times are important.
Will Logitech Unifying Mouse work with Nano Receiver or Bolt Receiver?
No, a mouse that is designed to work with the Logitech Unifying receiver will not work with any other receiver type. Similarly a mouse designed for Logi Bolt will not work with Lightspeed or Unifying Receivers. We have tested compatibility between Nano and Unifying receivers to confirm this.
Logitech USB Receiver Dongles
Logitech Unifying Receiver
The Logitech Unifying receiver is easily identified by the orange marking. This receiver allows you to connect up to 6 peripherals to your laptop at the same time. It uses Logitech’s proprietary 2.4 GHz wireless technology to enable a fast link with quick response times.
Logitech Bolt
Logi Bolt wireless mouse and keyboard systems were officially released on October 15, 2021. This is the latest and newest USB receiver dongle from Logitech.
Logitech Non-unifying or Nano-receiver
Logitech Nano receivers are used to work with specific mouse and keyboard products. Unlike the Unifying receiver, these dongles will not support six devices and are dedicated to the mouse they are sold with.
Logitech Lightspeed Receiver
Logitech Lightspeed receivers are designed for applications that require fast response times. They are very popular with gamers.
How to Identify Logitech Receiver Type
If your mouse has the following orange and white logo marking on it, then it needs a Unifying receiver.
On the other hand, if it has the following logo marking, then it needs a Bolt receiver
If it doesn’t have either of the above, then take a look at the label on the bottom of the mouse. That’s where you will find the part number. For instance the mouse below is M185.
Once you find that part number, search it in the sections below (use Control-F). This will tell you what kind of receiver you need to get.
Logitech Unifying Compatible Mouse
Here is a list of mice or combos that work with the Unifying receivers and the product links will help you confirm that it is the same product that you own.
- MX Master 2S
- MX Anywhere 2S
- Logitech Performance MX Wireless Mouse
- MX Keys
- MX Master 3
- MX Anywhere 2
- MX Anywhere 3
- M720 Triathlon Multi-Device Mouse
- M705 Marathon Mouse
- Wireless Mouse M585 Multi-Device
- Wireless Trackball M570
- M235
- M325
- MK345
- M545
- M525
- M510
- M317
- M187 Ultra-Portable
- MK335 Combo
If your mouse is on the list above then you can buy a Logitech Unifying receiver to replace the one you lost.
Logitech Bolt Compatible Mouse
Here is a list of mice that work with the Logi Bolt receivers and the product links will help you confirm that it is the same product that you own.
If your mouse is on the list above then you can buy a Logi Bolt receiver to replace the one you lost.
Logitech Non-unifying or Nano-receiver Compatible Mouse
If your mouse is on the list above then you can buy a Logitech Nano-receiver to replace the one you lost.
Logitech Lightspeed Mouse
If your mouse is on the list above then you can buy a Logitech Lightspeed receiver to replace the one you lost.
Where to buy a replacement receiver?
Below is a table that shows the different Logitech USB receiver dongles and where they can be purchased.
Summary
In this post we have provided a solution to the problem of losing the receiver dongle for your Logitech mouse. With a wide variety of technologies and compatibilities it can be very confusing. However once you identify the product number and technology type with the help of this article, it’s easy to get a replacement.
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Pairing a Logitech M720 Triathlon with a non-Unifying Receiver
I purchased a Logitech M720 Triathlon long ago, and it’s served me well as my travel mouse. Somehow I misplaced the receiver at some point, so I ordered a new receiver online. The new receiver was not a Unifying Receiver, but it worked great for me. This is the receiver I purchased.
Yesterday, the receiver became unpaired. I think I accidentally overwrote the profile with a bluetooth connection instead, but I’m not sure.
When I tried to re-pair I faced several problems.
Attempt 1: Logitech Unifying Software
Logitech provides several different software packages, which gets confusing when you’re trying to determine which option is right for you. First, I downloaded Logitech Unifying Software but that doesn’t work for non-unifying receivers. The wizard simply gets stuck at the Plug in one Unifying receiver step and I cannot click the next button, even though my receiver is inserted.
Attempt 2: Logitech Options/Logi Bolt
Next, I tried to pair through the Logitech Options app. When I booted up this app, it prompted me to install Logi Bolt, however when I attempted to add the device through this interface, it failed with the error message: Unsupported device. The device you are trying to pair is not compatible. Please try with a supported device.
Attempt 3: Logitech Connection Utility 2.30.9
After a bit of research, I discovered that for the non-unifying receivers, Logitech provides the Logitech Connection Utility. I downloaded the latest version (2.30.9) for Windows 10, despite the fact that I’m currently on Windows 11. This time I was able to get further with the software, which recognized my receiver. However, it prompted me to restart my mouse by switching the power button off and on. Once I switched the mouse back on, the software would immediately display an error: Sorry, pairing failed. We were not able to pair your device in the time we expected.
This was frustrating because I knew the receiver worked fine only a few days ago. I tried to check the firmware of the mouse (I was able to pair it just fine via Bluetooth) but it was up to date.
Solution: Logitech Connection Utility 2.00.3
Finally, I realized I could download the older versions of the Logitech Connection Utility software by clicking Show all downloads on the website.
The older version of the software 2.00.3 worked instantly to pair my device to the receiver. It seems like something in the new version of the software is no longer compatible with the older receivers.
Here is the direct link to the working version of the software on the Logitech website. I recommend downloading from here.
Here is a mirror of the working executable, in case the above link stops working.
Also: If you’re looking to buy a replacement receiver for your M720 Triathlon, I’d recommend buying a Unifying Receiver, as it is supported by the mouse and will allow you to pair many devices to the single receiver.
© Ryan Rapini 2023. Made with NuxtJS.
[Solved] Logitech Wireless Mouse Not Working
If your Logitech wireless mouse stops working, don’t worry. You can fix the problem with one of the below methods. These methods has helped many users resolve their Logitech wireless mouse (Logitech M325, M185, M510, M705, M570, etc.) not working issue.
We’ve put together five methods below for you to fix the Logitech wireless mouse not working properly issue. You may not have to try them all. Just work your way down at the top of the list until you find the one that works for you.
Note: The methods below are intended for the mouse connecting to the computer with a USB receiver, but not for the mouse connecting to the computer via bluetooth. Before you try the methods below, ensure you’ve used a wireless USB mouse.
Before getting started
Firstly, ensure the power switch on the mouse is not turned off suddenly. If the power switch on the mouse is off, the mouse won’t connect and won’t work properly. So the first thing to do is confirm the switch is set to ON. For most of the wireless mouses, the power switch is at the back of the mouse or at the bottom of the mouse.
If you confirm the power switch is on, go on and try the methods.
Try these fixes
Method 1: Remove the unifying receiver and batteries for 5 seconds.
To fix the Logitech wireless mouse stopped working issue, the easiest method is to remove the unifying receiver and batteries for about 5 seconds. You may be wondering why this would work. Removing and re-inserting the device would allow the device to restart and allow the computer to re-recognize the device.
From the Комментарии и мнения владельцев below, we can tell this method has worked for many users. So you can have a try.
Method 2: Uninstall and reinstall the mouse driver
Usually, mouse can work automatically without manually installing driver. Windows will install the driver for the mouse once it’s connected to the computer. But the mouse driver can work out of order without your knowledge. To fix your Logitech wireless mouse not working issue, you can try to uninstall and reinstall the mouse driver.
Note: To follow the steps, your need to have your mouse work sometimes. But if your mouse doesn’t work at all, use your keyboard instead.
1) On your keyboard, press WinR (the Windows logo key and R key) at the same time to invoke the run box.
2) Type devmgmt.msc and press the Enter key on your keyboard to open Device Manager.
3) On your keyboard, press the Tab key to go to the device list and use the arrow key to locate category Mice and other pointing devices. Press Alt right arrow keys together to expand the category (If you want to close the category, press Alt left arrow keys.). You will see Logitech mouse under this category.
4) Use a arrow key to locate the Logitech mouse device, then press Shift F10 keys to open the context menu. Select Uninstall to uninstall the driver.
5) Restart your computer and check to see if the problem is resolved.
If the mouse stills not works, go to Method 3.
Method 3: Update the mouse driver
Logitech official often updates their mouse drivers on their websites. If the mouse driver is outdated, the problem can occur. To fix your Logitech wireless mouse not working issue, you can try to update the mouse driver.
If your mouse occasionally works, you can use Driver Easy to update drivers in your computer.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to a flagged mouse driver to automatically download the correct version of this driver, then you can manually install it (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
4) After updating the driver, check to see if the problem is resolved.
If the problem continues to occur, go to Method 4.
Method 4: Change USB port
If the USB hub can’t provide the enough power to the mouse, the problem can occur. To fix Logitech wireless mouse not working issue, you can try to connect the unifying receiver to the computer via another USB port.
Unplug the receiver from the USB port and plug it to another USB port. Then check to see if the problem is resolved. Keep doing this until you’ve tried all USB ports on your computer.
If you’re using desktop, you can also try the USB ports at the back of the case.
If the problem cannot be resolved, go to Method 5.
Method 5: Test the receiver on another computer
Defective receiver can cause Logitech wireless mouse not to work. To find out if the receiver is the cause, you can test it on another computer.
Here’s how to test the receiver on another computer:
1) Open Device Manager on another computer ( refer to the steps in Method 2).
2) Expand the category Mice and other pointing devices.
3) Plug the receiver to one of the USB ports on the computer.
4) If the receiver can be recognized by the computer, you’ll see a new HID-compliant mouse show under the category Mice and other pointing devices. In this case, it means the receiver has no problems. The go to Method 6.
If you don’t see any changes under the category Mice and other pointing devices, it means the receiver can’t be recognized by the computer. It’s probably broken. You may need to replace it with a new receiver.
Method 6: Replace the batteries
The wireless mouse relies on AA alkaline batteries for power. If the batteries are having problems, your Logitech wireless mouse won’t have enough power to perform.
You can remove and insert the batteries again to see if the problem persists. If the problem persists, you can replace the batteries with new pair.
If new batteries don’t fix the problem, go to Method 7.
Method 7: Try using the mouse on a different surface
Electrical items and metal items may interfere with the signal of the mouse. Keep the mouse and the receiver away from the electrical items such as cordless or cellular telephones or other wireless mouse devices or receivers. Do not put the mouse or the receiver on metal surface or objects, especially long metal rails or cables.
If this method doesn’t work for you, go to Method 8.
Method 8: Try the mouse on a different computer
Try the mouse on a different computer. This will help determine if the mouse is dead.
If the mouse works on another computer, the device is working properly. If the device doesn’t work on another computer, you can consider replacing the mouse with a new one.
Hopefully the methods above help you resolve Logitech wireless mouse not working issue. If you have any questions, ideas or suggestions, feel free to leave a comment below.
The 5 Best Logitech Mice of 2023 Mouse Reviews
Logitech is one of the world’s leading peripheral manufacturers. They have a wide product catalog which includes mice for work and gaming. Logitech mice are typically very well-built and have excellent overall sensor performance.
Best Logitech Mouse For Work
Logitech MX Master 3S
The best Logitech mouse for work and everyday browsing we’ve tested is the Logitech MX Master 3S ; however, all models in the MX Master lineup are great choices. The differences between versions are minor, and older generations frequently go on sale. Each mouse in this series has a comfortable, right-handed shape with a thumb rest with an integrated button for gesture commands. They all pair wirelessly with up to three devices via Bluetooth or USB receiver and have an impressive advertised battery life of up to 70 days. They also have two separate scroll wheels, one on the side for horizontal scrolling and another on top that handles vertical scrolling. The changes with the newest version include quieter buttons and higher sensitivity levels, which is helpful for 4k displays with much higher pixel densities requiring increased sensitivity levels to produce cursor movements at a comfortable speed. It’s also the first mouse in the lineup using Logitech’s newly developed BOLT receiver. designed to provide improved wireless security and performance in congested signal environments. If you’re interested in something more ergonomic, the Logitech Lift is a vertical mouse that you hold in a ‘handshake position.’ This design is very comfortable and may be ideal if you’ve had problems with more conventionally-shaped mice. It doesn’t have all the productivity features as the MX Master mice, but it’s less expensive, is better suited for smaller-sized hands, and there’s a left-handed version available.
Best Budget Logitech Mouse For Work
Logitech M720 Triathlon
Searching for the best Logitech work mouse at a budget price point? We recommend the Logitech M720 Triathlon. This mouse offers many of the same features as our first pick, the Logitech MX Master 3S, though the materials don’t feel as high-quality. This mouse has an ergonomic, right-handed shape and is well-suited for all hand sizes using most grip types. You can connect this mouse wirelessly with its USB receiver or via Bluetooth, and it wirelessly pairs with up to three devices simultaneously. While it doesn’t have a thumb scroll wheel like the MX Master 3S. its scroll wheel has left and right inputs, and you can toggle between a controlled, notched scrolling mode and a much faster free-scrolling mode. It has three side buttons and a button hidden in the thumb rest, which allows you to perform gesture commands by default. Logitech advertises a battery life of up to 24 months from a single AA battery, and it has companion software that offers all the expected customization options, including custom profile settings and button programming. There’s also a compartment within the mouse where you can store the USB receiver when it’s not in use.
Best Logitech Mouse For Gaming
Logitech G PRO X SUPERLIGHT
The best Logitech gaming mouse is the Logitech G PRO X SUPERLIGHT. It’s also frequently available on sale around this time of year and has recently fallen to its lowest price. As its name suggests, this mouse weighs only 59g, which is about the same weight as a tennis ball. This ultra-lightweight construction makes it easier to move quickly and accurately, making it an ideal choice if you play fast-paced, competitive games. Despite being so light, it also feels very well-built, and its medium-sized, symmetrical shape is almost universally well-suited to all hand sizes and grip types. Regarding raw performance, it connects wirelessly with an included USB receiver. It has an exceptionally precise and consistent sensor and remarkably low click latency, so gaming feels snappy and responsive in any genre. With all these high-end specs, this mouse carries a premium price tag whenever it’s not on sale. Also, while it may not be a big issue for everyone, it uses an older micro USB charging cable rather than a more common, standard USB-C cable.
Best Budget Logitech Mouse For Gaming
Logitech G305 LIGHTSPEED
If you’re looking for Logitech’s best budget gaming mouse, we recommend the Logitech G305 LIGHTSPEED. It’s an impressive wireless all-rounder that offers terrific sensor performance and click latency but won’t break the bank. It also doesn’t have an overly aggressive gamer look, and it doesn’t have any flashy RGB lighting, so it blends well into a home or an office setting. Its build quality is great and closely resembles some of Logitech’s more premium offerings. It’s also available in a range of colors to match your setup. The symmetrical shape is comfortable whether you’re right or left-handed, and it’s compact enough to slip into most laptop bags for use on the go. It uses Logitech’s USB Unifying Receiver to connect wirelessly and has an impressive advertised battery life of over 250 hours using a single AA battery. There’s also a storage compartment for the USB receiver, so you don’t accidentally lose it when it isn’t in use. Robust customization software lets you reprogram buttons, set up custom profiles, and change sensor settings. Altogether, with its wireless versatility and unmatched budget price point, this is Logitech’s best wireless gaming pick at a budget price point for most people.
Best Multi-Genre Budget Logitech Mouse For Gaming
Logitech G502 Hero
If you’re on a budget, the best Logitech gaming mouse for playing multiple genres is the Logitech G502 Hero. Its unique features make it more versatile than our best budget gaming mouse, the Logitech G305 LIGHTSPEED. It feels sturdy and has an ergonomic right-handed shape with a thumb rest, making it a comfortable option for long play sessions. Altogether it has 12 buttons, and you can reprogram any of them using the customization software, making it a great pick for games with lots of controls, like MOBAs or MMOs. The scroll wheel also has left and right tilt inputs and two distinct scrolling modes: a precise notched scrolling mode and a quicker free-scrolling mode, a handy feature for scrolling quickly through content when you’re not gaming. Performance-wise, it has excellent click latency, meaning you won’t notice any delay in-game. Its major drawback is that it’s heavy, so it isn’t the best mouse for FPS games, which are typically much lighter so you can make movements as quickly and accurately as possible. This is the wired version, but there’s also a wireless version available, the Logitech G502 LIGHTSPEED. Logitech recently released new wired and wireless versions, called the Logitech G502 X and Logitech G502 X PLUS. These new versions are somewhat lighter and feature minor changes, including easier-to-reach buttons, new optical switches that are more durable, and a softer visual design. However, these new versions are still significantly more expensive, and if these changes aren’t priorities for you, the previous generation remains a better choice for the price.
Compared to other brands
- Stiff cables. Logitech’s wired mice tend to have stiff cables that tangle up and retain kinks from how they’ve been packaged.
- Heavyweight customization software for Logitech’s G-Series mice. While the customization software for Logitech’s productivity mice is typically straightforward, Logitech’s gaming-oriented G HUB software often receives criticism from the broader community. Many users online criticize this software for requiring frequent updates and taking up disproportionate system resources, among other complaints.
Logitech vs Razer
While Logitech started making office models and remains the industry leader for productivity mice, Razer has focused exclusively on gaming models until only recently. In recent years, Logitech and Razer have been very close competitors in sensor technology and gaming performance. However, Razer’s technology has advanced slightly ahead of Logitech in select areas, notably in motion-sync implementation and higher maximum polling rates. Additionally, Razer has long championed optical switches in their designs. On the other hand, Logitech has stuck to more conventional mechanical switches and has only begun experimenting with optical switches in their most recent releases. You can see our recommendations for the best Razer mice here.
Logitech vs SteelSeries
SteelSeries rose to prominence in step with the popularity of esports and the growing competitive FPS gaming scene. While SteelSeries remains a prominent player in the competitive gaming peripheral marketplace, Logitech has moved decisively into this sphere in recent years. Many players have taken notice of Logitech’s impressive technological gains over SteelSeries, notably in the field of wireless performance. At this point, many pro players use Logitech mice as they continue to invest more heavily in esports and forge close partnerships with prominent streamers. You can see our recommendations for the best SteelSeries mice here.
Logitech vs Corsair
Corsair began producing computer components, like memory and coolers, and they’ve since expanded to manufacture an array of gaming peripherals, including mice. Today, they’ve got a wide lineup of mice from FPS or MMO-focused models to more portable travel options. Corsair mice are generally very well-built and can match Logitech in terms of build quality. However, they haven’t produced any gaming models as lightweight as Logitech, and speaking broadly, the raw performance of their mice falls just short of Logitech’s admittedly high standard. That said, Corsair has been an early pioneer in delivering higher maximum polling rates for some of their wired and wireless models, which is something Logitech has yet to do. You can see our recommendations for the best Corsair mice here.
Altogether, Logitech produces some of the best-performing mice we’ve tested. While Logitech got their start making mice for office work, these days, Logitech’s gaming division also produces leading gaming options, and they’ve made noteworthy contributions in improving wireless technology. Their current sensors are widely considered some of the best available.
Although, they’ve been slow to experiment with more cutting-edge technologies that other manufacturers have embraced, including higher maximum polling rates and optical switches. Unfortunately, their higher-end wireless options also tend to be expensive, but since they make a lot of different mice, you’re more than likely going to find one that fits your budget.
Lineup
M-Series. Logitech’s M-Series includes mice designed for work and everyday use. They also range broadly in price, from budget three-button wired mice to more complicated, mid-range wireless models with various productivity features.
MX Master Series. Logitech’s MX Master series are more premium work models which expand on their entry-level M-series. These mice have an additional FOCUS on performance, versatility, and ergonomics and are marketed toward a range of professionals, including coders, graphic designers, and data scientists.
G-Series. The G-Series are Logitech’s gaming collection and include a mix of mice designed for specific genres and available at various price points, including basic wired models, mid-range multi-genre designs, and high-end lightweight designs. These mice have developed a reputation for their overall build quality standards and reliable high performance, particularly for their wireless performance.
Miscellaneous. Some of Logitech’s products are released outside their regular classification system. A recent example is the Logitech Lift.
Conclusion
Logitech has a wide range of models available, and they also produce their own sensors, often used in their gaming mice. This variety of price and performance options means you’ll likely find the best Logitech mouse tailored to your needs.
