Home Gadgets How to Use Samsung Smart Switch. Smart switch pc

How to Use Samsung Smart Switch. Smart switch pc

How to Use Samsung Smart Switch

Former Lifewire writer Eric Butow, is also a web designer and social media marketer and the author of 30 computing books. Eric develops computer training courses.

In This Article

The Samsung Smart Switch application backs up your mobile data to your computer so that it can later be restored on your Samsung smartphone, tablet, or phablet. Learn how to use Smart Switch to save your important photos, music, and more.

Information in this article applies to Samsung devices running Android 6.0 (Marshmallow) and later.

How to Backup and Restore Samsung Phone to PC using Smart Switch

How to Download and Install Smart Switch

The Smart Switch Mobile app is already installed on Samsung Galaxy smartphones and phablets, but you’ll have to install the app on your Galaxy Tab tablet from the Galaxy Apps store. You’ll also need to download and install Smart Switch for your Windows PC or Mac from the Samsung website.

How to Use Samsung Smart Switch to Back Up Data

After you install Smart Switch onto your computer, you can use Smart Switch to back up your Samsung device:

If Smart Switch doesn’t find your smartphone or tablet right away, try unplugging it and plugging it back in.

If you see a USB file transfer is not allowed message, tap Allow on your phone’s screen to continue.

After the backup process is complete, you’ll see a summary of the data that was backed up. Select OK to go back to the Smart Switch main menu.

If new updates are available for your device, select Update at anytime on the Samsung Switch main menu to upgrade your Android version.

How to Restore Your Backed-Up Data

Here’s how to restore your backed-up data to your smartphone or tablet when it’s connected to your computer:

  • Select Restore Now to restore the most recent backup, or choose Select Your Backup Data to select a different backup.

If there’s not enough space on your device for a full restore, you can choose specific types of data to restore from the Select Your Backup Data screen.

On your smartphone or tablet, you may have to restore some features such as the data within the Weather widget on the Home screen.

Synchronizing Your Outlook Contacts With Smart Switch

Due to compatibility issues, the Outlook Sync feature is no longer supported for most Samsung devices. Selecting this option will usually result in an error message. Fortunately, there are other ways to sync Outlook contacts across multiple devices.

Samsung Smart Switch Options

Smart Switch has several more options for managing your smartphone or tablet from your computer. Select on the main menu and choose from one of the following menu options:

  • Emergency Software Recovery: Recover and initialize the smartphone or tablet system software.
  • Reinstall Device Driver: Reinstall a malfunctioning device driver on your smartphone or tablet
  • Preferences: Change Smart Switch preferences.
  • Smart Switch Help: Get online help for using Smart Switch.
  • Smart Switch Information: Read the current version and license information.
samsung, smart, switch

Samsung Smart Switch Not Working? Here Are the Solutions Alternative

Samsung Smart Switch is designed for moving files from Apple, BlackBerry, Nokia, LG, Samsung, etc., to Samsung Galaxy S20/S10/S9/S8 and MP3 player, covering contacts, call logs, multimedia and more. And some data can be converted to the formats supported by Samsung devices before transfer. Generally, This tool seems to be proficient in mobile migration, but the scenarios of Samsung Smart Switch not working also occur from time to time, which are mainly about Smart Switch not connecting, Smart Switch keeping crashing and the stability issues. This guide dedicates to discussing 6 most common problems of Samsung Smart Switch, and gives corresponding solutions. Meanwhile, it also introduces you to a more professional, stable and secure phone transfer program, showing you an alternative.

Part 1: Samsung Smart Switch Not Working Common Scenarios Corresponding Troubleshooting

“Switching from an S6 to S8 and I can’t get Samsung Smart Switch to work at all. My devices aren’t recognizing the OTG cable. It’s not working by Wi-Fi. I’m mystified. Anyone over some advice?”

samsung, smart, switch

The question above is selected from the Smart Switch Forum, and the doubt raised by an anonymous user is representative. Although Smart Switch is an important tool to switch data from one device to Samsung phone, its compatibility and other performance really needs to be improved. Now, we will analyze some common scenarios of Samsung Smart Switch not working problem and come up with some related suggestions.

Scenario 1. Samsung Smart Switch Failed to Connect the Device

Samsung Smart Switch supports both USB and wireless (Wi-Fi) connection. If you use the latter at first, you need ensure that the Wi-Fi of the devices is turned on respectively, and they are within the same Wi-Fi network if possible. Then reset the network of devices, restart your phones and try to connect them. Subsequently, after confirming those operations, please restart the Samsung Smart Switch to test it again.

Besides, if you run Samsung Smart Switch on PC or Mac, you need to establish a connection between the phones and computer first. Sometimes, Smart Switch unable to connect to device. As such, you need to try the following operation.

Firstly, check your devices: (for iPhone: iOS 4.2.1 or higher; for Android phone: Android 4.3 or above; for PC: XP or up and for Mac: Mac OS X 10.5). Secondly, plug the USB cable into another port of the computer to test whether it is available, or change a USB cable and try it again. After the USB cable is connected to the computer, turn on USB debugging on your mobile and select Media Transfer Protocol (MTP) as the USB connection mode on your phones. Later, if those don’t work, please click “” on the top-right of the software interface to select “Reinstall device driver”. Then, close the tool and restart it on computer.

Scenario 2. Samsung Smart Switch Not Compatible

To start with, you should check whether the versions of the mobile systems meet the requirements mentioned in “Scenario 1”. For instance, Android phone like Samsung Galaxy S2, whose OS is below Android 4.3, is not compatible with this tool. Yet, if the versions of the OSes meet the needs, please check whether the source phone and the target Samsung mobile you marked are correct, that is to say, make sure that the Samsung phone you want to receive data is set to “Receiving device”. And the mobile for sending data should be a “Sending device”. It can be another Android phone or an iPhone.

Scenario 3. Samsung Smart Switch Insufficient Space Issue

A computer needs to be cleared the junk files after running for a period of time. Smart phones also need reserve a certain amount of memory space and at least 20% phone power in advance to run the Smart Switch, so as to ensure a smooth transfer process. When installing such a tool, often, the phone may pop up a message like “Not Enough Space Error”, but sometimes there is no hint at all. And it could be the situation that the installation and running speed are not the same as usual. Now, the memory might be close to the critical value.

And you can go to “Settings” “Storage” on your phone to check whether there is more space left. If there is little left, you can delete some unnecessary files such as unused apps, unwanted videos, music, documents, etc.

over, You can also clear the mobile cache. To do this, please go to “Setting” “Storage USB” “Cache data” “Clear cache data” “OK”. Of course, a third-party tool is another choice to clean the junk files to release the memory and improve the performance of the phone.

Scenario 4. Samsung Smart Switch Keeps Crashing

When running Samsung Smart Switch to transfer data from an Android phone to Samsung Galaxy S10/S9, you may find that the task is easy to crash. This may be because the distance between the two devices is too far away, the amount of data is too large, or you have done some operation on your mobile, such as downloading software with low trust or modifying settings, which affects the transfer process. The instability of this tool during data transfer (like getting stuck or crashing directly) may create a large number of corrupted files during data transfer.

At this time, to reduce the possibility of damaging files, you can restart the phone, and then update or uninstall and reinstall the tool. After that, reconnect and try to maintain the distance between the two devices as close as possible, and then transfer files selectively (don’t transfer too many files at a time). In addition, if you are performing wireless transfer which may be caused by poor network, then switch to wired connection. And vice versa. If none of these tricks work for you, try Samsung Smart Switch for PC or Mac please.

Scenario 5. Samsung Smart Switch Unable to Transfer Apps

Due to different brands or systems of mobile phones, app transfer between two mobiles is limited. At present, Samsung Smart Switch can only transfer apps from some Android phones to Samsung Galaxy, and it is not available for some apps, including some social software APK files like Snapchat. etc. In addition, if your source phone is Verizon, and your new phone is a normal Galaxy S10, you cannot transfer apps either.

Next, it is not allowed to transfer apps directly from iPhone to Samsung, for they are running on different operating systems. However, it allows you to send the list of iPhone applications to Samsung Galaxy, and open Samsung phone to find the icons of these apps and install them on Samsung with their Android versions.

Scenario 6. Samsung Smart Switch Backup Files Not Found

As soon as you hear that the backup data in Smart Switch cannot be found, your first reaction may be feeling dizzy from a blow on your head. But, don’t worry. If Smart Switch update isn’t working, upgrading Smart Switch manually through some program might help. Here, you can try a tool. “FOTA” to upgrade it. (requirements: stable Wi-Fi or 3G network; the battery capacity is more than 50%; the available memory of the phone is over 1GB). Then see if it works. If not, open the backup tool again, and then follow the previous backup process to see if there is the same prompt (like “the backup has been completed”) as before.

If that still fails, you can go to the settings and to choose the account on Smart Switch, then removing its account and then adding the account to try again.

Assuming all of those methods are not helpful, you can contact the Samsung customer service center to retrieve your backups as soon as possible. OK, there you go!

Next, let’s see another two FAQs as below:

Q1: Samsung Smart Switch not working on Windows 10? Here’s the way:

A1: If there is a prompt like “side by side configuration error message” on Windows 10, please uninstall all Microsoft Visual C items from the control panel of PC, install all visual C (based on Microsoft PC, W, X86 or X64), restart your computer, and then install the Smart Switch. OK, That’s it.

Q2: Samsung Smart Switch not working on Mac? Try this means:

A2: Sometimes when your Android device is connected to the Mac, the Mac can’t recognize it. If you are sure that the USB debugging and MTP connection are both turned on, and the connection still can’t be made, you can try to go to “Settings” “System update” “Check for update”. Subsequently, restart your Android device and Mac, and then try to make a connection again.

Part 2: The Best Alternative to Samsung Smart Switch. MobiKin Transfer for Mobile

In the eyes of Samsung users, there are still many technical indicators to be ameliorated. These common scenes mentioned in the previous part are enough to illustrate this. But then again, is there a better tool that can not only inherit the advantages of Smart Switch, but also overcome the disadvantages of the software? Well, MobiKin Transfer for Mobile (with its Mac version) is the most suitable alternative you want to look for. What is the excellence of this tool? Now, read on please.

Let’s make a list of its remarkable features:

  • Transfer data from other phones to Samsung devices, no matter the source phones are running on Android or iOS platform.
  • Supports to switch contacts, SMS, call history, music, videos, photos, documents, books, notes, bookmarks, calendars, and apps between two devices.
  • Apply to various transfer types, including Android to Android transfer, Android to iOS transfer, iOS to Android transfer, as well as iOS to iOS transfer.
  • Perform secure file transfer with easy steps and move data fleetly.
  • Remove the saved data on your target device before transferring files.
  • Well compatible with almost all Android phones (such as LG, Sony, Motorola, HTC, Google, OnePlus, Vivo, etc.) and iDevices, and of course including Samsung device like Samsung Galaxy S20/S10/S10e/S10/S9/S9/S8/S8, Galaxy A51/A71/M21, Galaxy Note 10/Note 9/Note 8/Note 7, etc.

Next, let’s check out how to transfer data from a Smart phone to Samsung Galaxy S/Note with MobiKin Transfer for Mobile (for Mac users, please download the Mac version and follow the steps in a similar way):

Step 1. Start the program and connect phones to computer

To begin with, download and install MobiKin Transfer for Mobile on your computer. Launch it on your computer to get the primary interface of this tool. Then, follow the prompt of the window to connect your two phones to computer via suitable USB cables.

Step 2. Confirm the Source and Destination phone

After your phones are identified, the interface will display them on two sides. Ensure your device with files to be transferred is source phone and your Samsung phone that is to receive the data is the destination one. (If not, tap on “Flip” button to switch their positions.)

Step 3. Transfer data from other phone to Samsung mobile

All the transferable data types are displayed on the panel of the window. Choose the file types you need to move and then press “Start Copy” to begin to transfer data from your source device to the destination Samsung phone.

Words in the End

This guide provides you with 6 common critical circumstances and the solutions on Samsung Smart Switch not working. Have you got them now? If you cannot put up with this tool. It is wise to choose a state-of-the-art product. MobiKin Transfer for Mobile as an alternative. It occupies a small amount of the computer memory, and the most important thing is that it can make your data transfer more smooth, and ensure an efficient and secure mobile transfer process.

On top of that, the latest info about phone management will be provided for you. Of course, you are welcome to contact us if you have any questions.

Related Articles:

Home Resource Mobile Phone Transfer Samsung Smart Switch Not Working? Here Are the Solutions Alternative

Useful Tips to Fix Samsung Smart Switch Not Working (Completed Solved)

Keisha Alice

Phone to Phone Transfer

May 09, 2023

Samsung Galaxy S20 series is one of the most eye-catching smartphones this Spring and many Android users have turned their eyes to it. When you transfer data from old phone to Samsung Galaxy, you may use this built-in file transfer tool. Samsung Smart Switch. However, these days, there may be something wrong with Samsung Smart Switch, as you can see that many users complain about Samsung Smart Switch not working in various Samsung forums.

And these problems mainly center on: Samsung Smart Switch is unable to connect to device, Samsung Smart Switch unsupported USB connection, Samsung Smart Switch is not compatible, Smart Switch update is not working, Samsung Smart Switch not working with Windows 10, or Samsung Smart Switch not working on Mac. If you are suffering above Samsung Smart Switch not working issue, you can refer to the Samsung Smart Switch troubleshooting below to make your data transfer smooth and fast.

Part 1 Common Issues about Samsung Smart Switch Not Working

There may be quite a few possible reasons why Samsung Smart Switch failed to connect the device, shut down randomly or became irresponsive after launching, and here are the potential reasons why Samsung Smart Switch malfunctioned on your device:

  • Samsung Smart Switch is not compatible with your devices.
  • The drivers fail to load automatically.
  • You have forbidden some necessary application permissions during installation.
  • Improper installation of Smart Switch.
  • The connection is interrupted by some sort of software.
  • The USB cable is infective or broken.
  • Smart Switch needs updating to the latest version.
  • Not enough space on your device to install and run Smart Switch.
  • Your devices run a lower operating system that Smart Switch does not support.
  • You wrongly transfer data from Samsung to another mobile device, which is not supportable by Smart Switch.
  • Software or firmware problem on either device.
  • Low battery on one device.

From the above, you can clearly find that some issues are easy to solve while some are not. And next, we will introduce how to fix it accordingly.

Part 2 Samsung Smart Switch Troubleshooting. How to Fix

Before you begin Samsung Smart Switch troubleshooting, you have to make sure the following tips: First, you have installed Smart Switch on both devices. Second, the target phone is a Samsung Galaxy phone. Third, the source phone must run Android 4.3 or higher or iOS 5 or higher. Fourth, don’t forcefully exit Smart Switch during the transfer process.

Tip 1 How to Fix Samsung Smart Switch Not Connecting

If you find Samsung Smart Switch failed to connect or Smart Switch unsupported USB connection, the first thing you can do is to check whether the USB cable or port is working well and whether there is any physical damage on USB cable, then you can use a piece of dry cloth to clean the USB port.

Second, you need to check if you have activated the USB debugging on your devices by going to mobile Settings Device information Build Number Tap it for seven times continuously Back to the last page and click Developer Mode Enable USB debugging.

Also, Smart Switch not working may result from Wi-Fi connection. So, go to Settings Wi-Fi Turn Wi-Fi on and make sure both devices are under the same Wi-Fi network. If it still doesn’t work, you can restart your devices to try connecting again.

Tip 2 How to Fix Samsung Smart Switch Not Enough Space

During you use Samsung Smart Switch, if you receive a notification saying that there is not enough space on your mobile phone, you can set it by going to Settings Click Storage to check how much space is available currently and free up space by deleting some unwanted files or by going to Settings Apps Select some heavy but unimportant apps Storage Tap Clear Data or Clear Cache to free up more space. Of course, remember to check twice before you delete unwanted files or clear app data to avoid accidental data loss.

Tip 3 How to Fix Samsung Smart Switch Not Compatible Issue

If you find Samsung Smart Switch is not compatible with your mobile phone, you can check whether your device runs Android 4.3 and later or iOS 5 or later, if not, you can update the operating system to the latest version. Then, make sure to correctly mark your devices as Android or iOS device and Sending or Receiving device. Also, make sure that the target device must be Samsung.

Tip 4 How to Fix the Issue Smart Switch Keeps Crashing

If you encounter a sudden crash or quit while transferring data from the old device to your Samsung phone, you can solve it by uninstalling and reinstalling it or updating it to the latest version. Normally, many app crash issues can be solvable via this way, if not, you can report your problem to after-sale service of Samsung Smart Switch and their technical workers will help you solve this.

Tip 5 How to Fix Blank Or Irresponsive Screen

If you get a blank screen during you use Smart Switch, you can fix it by resetting the application/rebooting your phone, connecting your phone to a charger or sending your phone to a professional to get the damaged screen repaired. And for an irresponsive screen, you can fix it by rebooting the phone, uninstalling the app or sending it to an expert for a faulty component repair.

See also: What if the ATT Mobile Transfer app is not working? Get these tips, and you can fix it breezily.

Part 3 Best Alternatives When Samsung Smart Switch Is Not Working

As you can see, Samsung Smart Switch not working problem happens now and then, if you are not to take much time to fix Samsung Smart Switch not working issue, you can find other alternative apps to transfer data from one phone to another. Here we recommend you two alternatives to Samsung Smart Switch.

3.1 Coolmuster Mobile Transfer

The simplest and fastest way to transfer data from one phone to another is Coolmuster Mobile Transfer, which supports Android 4.0 and later as well as iOS 5 and higher versions. Besides, it supports four transfer modes: Android to Android transfer, iOS to iOS transfer, Android to iOS transfer and iOS to Android transfer. For Android to Android transfer, it supports to transfer contacts, SMS, call logs, music, videos, photos, eBooks and user apps from one to another and the data from two phones will merge instead of erasing.

What’s more, it also supports to transfer contacts, calendars, bookmarks, eBooks (PDFs ePubs) and notes (not supported in iOS 11 or later) from iOS to iOS, transfer contacts and eBooks (PDFs and ePubs) from Android to iOS, and transfer contacts, SMS, music, videos, photos and eBooks (PDFs ePubs) from iOS to Android. Then, you may also concern about compatibility. Well, it works well with all iPhones, iPad, iPod and almost all Android devices, like Samsung, Sony, LG, Huawei, ZTE, Motorola, HTC, Huawei, Xiaomi, Oppo, Google, etc.

For Samsung devices, it supports all types running Android 4.0 and later, such as Galaxy S20 Ultra/Z Flip/Z Flip Thom Browne/S10/S10/S10e/S/S9/S9/S8/S8, Galaxy Note 10/10/9/8, Galaxy A70s/A70/A50s/A90/A20s/A80/A60/A40s/A8s/A9s/A6s/A9 Star/A9 Star Lite, Samsung Galaxy M30s/Fold/S20/S20, Samsung W20, Galaxy Tab S6/S5e/S4/S3/S2/A 2019/A/A2017/A2016/E, etc.

How to transfer data from Android phone to Samsung?

Install and launch Coolmuster Mobile Transfer on your computer.

Connect your two phones to computer via suitable USB cables, and enable USB debugging and grant permission on each phone as prompted. Make sure your old phone be in the source phone’s position, if not, you can click Flip in between to make a change. After successful connection, you will see Connected shown in each phone’s position.

Check the wanted file(s) under Select content to copy and click Start Copy below to transfer data from Android phone to Samsung.

3.2 Coolmuster Android Assistant

The second best Android data transfer tool I highly recommend to you is Coolmuster Android Assistant, which supports to transfer, manage, backup and restore Android data on computer.

With Coolmuster Android Assistant, you can backup and restore Android phone data on PC with original quality, breezily transfer contacts, SMS, call logs, music, videos, photos, eBooks, documents, user apps and more between PC and your phone, and manage Android data on computer, such as add, delete and edit contacts, send, copy, forward, reply and delete text messages, install and uninstall user apps, import, export and delete call logs, export contacts to Outlook and import contacts from Outlook.

Similarly, Coolmuster Android Assistant is also fully compatible with all Android devices running Android 4.0 and later, including Samsung, Sony, LG, Huawei, ZTE, Motorola, HTC, Huawei, Xiaomi, Oppo, Google, Dell and more Android brands.

How to transfer data from Android phone to Samsung?

Install and launch Coolmuster Android Assistant on your computer, and enter in Android Assistant module from toolbox.

Connect two Android phones to computer via suitable USB cables. Then enable USB debugging and grant permission on each phone as prompted. After successful connection, you will see Android phones’ information on this program as pictured below.

Click Super Toolkit on the top menu Backup Select your old Android phone, tick contents you want to transfer and find a location on your computer to save data Tap Back Up.

Click Super Toolkit on the top menu Restore Choose your Samsung device from a drop-down list and check files you want to restore Hit Restore. After that, you will find transferred files in relevant folders on Samsung phone.

Extra Tips: How to Protect Your Samsung Galaxy

Besides above Samsung Smart Switch troubleshooting, Samsung Smart Switch not working issue can also be completely avoidable if you can pay more attention to some minor issues:

Use a good protective case on your Samsung Galaxy to guard against broken or cracked screen after accidentally falling down to ground.

Keep your phone’s purchase invoice, warranty certificate or other receipts on hand until the expiry date, since you will get after-sale support in time once your phone has manufacturing faults or non-human damages.

Install a reliable antivirus software to prevent your Samsung Galaxy from any virus attack.

Read carefully the reviews and descriptions before you download any applications from Google Play Store and never install applications from unknown or a third-party source.

Avoid overcharging the battery of Samsung Galaxy, since it may harm the phone components and units.

samsung, smart, switch

Do not play mobile games with heavy graphics in the process of data transfer, because it will occupy large space and get your phone stuck.


Samsung Smart Switch not working will surely cause inconvenience for Samsung users. Luckily, you can still fix it by following the above Samsung Smart Switch troubleshooting. Even though you cannot fix it, you can use better alternative apps. Coolmuster Mobile Transfer or Coolmuster Android Assistant to transfer data from old phone to Samsung Galaxy. I highly recommend you to use these two because I have tried them, and both of them are fast, easy-to-operate and highly secure to my phone data. Just have a try and you will appreciate it.

If you encounter any problem during use, feel free to leave a comment below.

Related Articles:

Where does Smart switch store backups on PC – How do you create a backup on your PC

Are you looking to find out where does Smart Switch store backups on PC? How do you create a backup on your PC? Smart Switch is a great tool to help securely transfer data from one device to another.

In this article, Edon Lazaj will provide in-depth, step-by-step instructions for finding out exactly where previous backups are stored when using the app on a computer. With these specific directions, you’ll easily be able to locate any and all of your previously saved files with ease!

Where does Smart Switch store backups on PC? How do you create a backup on your PC?

Where does Smart Switch store backups on PC?

Where does Smart Switch store backups on PC?

Where does Samsung Smart switch backup to? Smart Switch has a dedicated app for PC users. What does Samsung Smart switch not transfer? The Smart Switch app helps you easily transfer your data from your old device to your new Samsung Galaxy device.

How to decrypt PIN-Based encrypted backup data of Samsung smartphones: A method to decrypt the Samsung smartphone backup data which is encrypted by a user input called PIN (Personal Identification Number) and a Samsung backup program called Smart Switch.

Source: https://www.researchgate.net/

When creating backups, the Smart Switch app stores them in its own dedicated folder, located in C:ProgramDataSamsungKiesBackup.

Here is the list of default destinations, so you’ll be aware of where all items are kept:

  • Windows 8, 7 or Vista: C:Users[username]AppDataRoamingSamsungSmart Switch PC for SmartSwitch.
  • Windows 10: C:Users[username]DocumentsSamsungSmartSwitch.
  • Mac OS X: /Users/[username]/Documents/Samsung/SmartSwitch/backup.

Steps to locate Smart Switch backup files:

  • Go to the Start menu and type File Explorer, then press Enter.
  • Select This PC from the left-side panel.
  • In File Explorer, select the C: drive on your computer and scroll down to the ProgramData folder.
  • Open the ProgramData folder, navigate to Samsung Kies Backup, and here you will find all your backups created via Smart Switch.
  • Select the backup that you want to restore, and click the Restore Backup button.

By following these steps, you can easily locate your Smart Switch backups on your PC.

How do you create a backup on your PC?

How do you create a backup on your PC?

Creating a backup with the Smart Switch app on your PC is a simple process. The following steps will help you get started:

Use Smart Switch to back up your phone content to a Windows PC or Mac | Samsung US

  • Open the Smart Switch app on your PC.
  • Connect your device to the computer using a USB cable.
  • Select ‘Backup’ from the main menu.
  • Follow the instructions on the app to create a backup.
  • Select which content you want to back up, and then click ‘Backup.
  • Once your backup is complete, Smart Switch will notify you that it has saved the backup in its dedicated folder on your computer.
  • Disconnect your device from the PC, and your backup will be saved in the C:ProgramDataSamsungKiesBackup folder.

With this method, you can easily create backups of your device on your PC. It is important to note that these backups are stored locally and not on any Cloud service. This ensures that your data remains secure and private.

Troubleshooting common issues with Smart Switch backups

Troubleshooting common issues with Smart Switch backups

If you are having trouble creating or restoring a backup on your PC, here are a few tips that may help:

  • Make sure that the device is properly connected to the computer.
  • Check if the latest version of Smart Switch is installed on your computer.
  • Try restarting both your computer and your device.
  • If the problem persists, try uninstalling and reinstalling Smart Switch.
  • If you are still having issues, contact Samsung Support for help.

Tips for ensuring safe and secure backup storage

Tips for ensuring safe and secure backup storage

  • It is always a good idea to have many backup copies of your device in different locations.
  • Make sure that you encrypt sensitive data before backing it up on your PC, as this adds an extra layer of security to your backups.
  • Be sure to use strong passwords and two-factor authentication whenever possible to protect your backups from unauthorized access.
  • Regularly check the backup folder to make sure that the files you have stored in it are up-to-date and secure.
  • Lastly, make sure to delete old and outdated backups from your PC to avoid cluttering up your hard drive with unnecessary data.

FAQs Where does Smart switch store backups on pc

Where can I find the Smart Switch restore folder?

Where does Smart switch backup to? Open File Explorer in Windows and go to C:Users (your PC user name)/Documents/Samsung Smart Switch Backup (your device model number). This is where the backup files for your Samsung device are stored.

See also Does Smart switch delete from old phone. Transfer apps with the best Smart switch alternatives

Can Smart Switch be transferred from phone to PC?

Does Samsung Smart switch copy or move? With Samsung Smart Switch, you can effortlessly migrate your data between Android or iOS devices via Wi-Fi, USB cable connection to a Mac/PC, and more.

On Windows 10, where are copies stored?

To locate your backups, type %appdata% into the search bar and then hit Enter. If you don’t find what you are looking for right away, try typing in %USERPROFILE%. Then double-click through the folders: “Apple” or “Apple Computer” MobileSync Backup. Voila! You should now be able to view all of your backup files.


If you were looking for an answer to where Smart Switch stores files on a PC, Digitalne.TV hopes this article was able to give you the information you need. Taking a backup of your data is always a good idea, so no matter which method you choose, make sure to double-check the folder later and make sure the backups are being made in the folder you want.



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