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DeLonghi primadonna the cappuccinator doesn’t work

Why doesn‘t the cappuccinator work in the coffee machine?

People often come to our Service Department with a problem. the cappuccinator doesn’t work or the milk isn’t beating. As a rule, a coffee machine does not properly whip and make the milk foam for several reasons. The main causes are the use of low-fat milk and clogged air ducts. Clogging occurs due to improper operation and maintenance. Remember to wash the cappuccinator after each use.

If the defect has occurred, we recommend to contact the after-sales service. Our masters will repair the machine on the same day. To leave the demand for repair of any brand of a coffee machine it is possible on our site, having filled the online form or by phone: 8 (495) 228-33-13.

What cappuccinator breakdowns are

There are several types of common malfunctions of the cappuccinator, they are the result of either improper use and maintenance of the coffee machine, or a defect in the assembly or transportation of the machine.

  • No steam. The advantage of the foaming machine is that it doesn‘t whip milk mechanically, but with a strong steam pressure and a special nozzle, or inside the coffee machine also using hot air and steam currents. If it is not generating, this could indicate a number of problems from simple contamination to failure of critical parts.
  • Stimmer does not whip the foam. If steam is coming, but not enough or the pressure is not high enough to create a thick foam for a cappuccino, this indicates a problem with the steam generator or an incorrect setting.
  • The system is not sucking up the milk. A more local problem, not all repair shops will take care of it: if cleaning and decalcification does not help, the solution is to replace the expensive element.

In some cases, if you handle the steamer carelessly, it can be mechanically damaged, bent or broken by couriers in transit or unknowingly, in which case you will definitely have to replace the part entirely.

Consequences of improper operation

Now imagine leaving milk at room temperature for several hours. Speaking of not flushing the cappuccinator. Milk gets sour and the whole system gradually becomes overgrown with sour milk. No need to write about the consequences, the whole system just clogs up.

What else happens if you don’t do a rinse after making a batch of milk? There is a high residual temperature inside the machine that drags the cool milk inside. It’s simple physics. Milk inside the hydraulic system also leads to breakdowns.

Lack of decalcification causes scale to build up inside the steam drum. This limescale prevents proper heating. The end result is overheating of the heater. There are two consequences here, either the fuser burns out or the temperature sensor fails.

How to use the automatic cappuccino maker

Four basic rules that will extend the life of your cappuccinator and coffee machine.

Carefully insert the glass with the milk into the machine. Try not to tear the gaskets. If possible, these seals should be lubricated with a special food grade lubricant. 2. To do a rinse (clean) after each batch of milk cooking. 3. Decalcify the system every 3-6 months. When using the cappuccinator every day, do more often if the water is very hard. 4. Once a month instead of milk you should pour a detergent such as Fae diluted with water. Then start the milk by pressing the cappuccino button twice. This product will rinse the milker well.

What to do if I live?

Good news, we have a coffee machine rescue service for everyone who lives here. If your machine be it Jura, Delonghi, Saeco, Melitta, Bosch and.т.д. The milk frothing function has failed or no matter what the problem is. You can, without any worries to contact our company to repair your coffee machine. A technician will come to your home or office and fix your coffee machine without taking it to the service.

DeLonghi machine can’t whip milk.

Pressing the button “Repair Today”, you confirm your age and agree with processing of your personal data in accordance with the criteria.

The coffee machines produced today not only brew dark coffee, but also a fragrant cappuccino. But if your DeLonghi doesn‘t whip the milk, making a frothy beverage is unlikely to work. A call to our service center will help to remove the problem and perform all the necessary preventive and repair procedures.

Almost always the problem is due to a weak or completely absent steam. That is why it is necessary to make diagnostics and detect problems of such internal assemblies:

  • cappuccinator unit,
  • Thermostat, which sends a signal to the control module to turn on or off the heating element,
  • The milk is of very high temperature or low fat,
  • Automatic steam supply system.

In addition, the cause of failure is often the DeLonghi coffee machine holes clogged with dried milk residue or scale, contamination of the tube system. It is better to use our services for high quality cleaning. In this case, all operations will be carried out as carefully as possible without risk of damage to individual components of the device.

DeLonghi Primadonna XS ETAM 36.365.M

Delonghi ESAM 23.450, no milk froth.

Coffee machine DELONGHI ESAM 4500, the milk does not foamMy dear colleagues! Received a request for 3 similar machines, with a similar.

DeLonghi ESAM 4200 Magnifica, low coffee temperatureHow to enter programming mode and how to raise the boiler temperature?? DeLonghi.

DeLonghi ESAM 3500 coffee machine, decalcification inscription, 2 days till the end of the MTPL!In general the machine does everything, makes coffee and so on. I can’t get rid of one problem.

Delonghi ECAM23.450.S, the machine crashes into error Occasionally after a few (sometimes after 1 or 2) ordinary.

Delonghi ECAM23.450, coffee grinds too fineGood day! I can not cope with one discrepancy. The machine makes coffee without problems.

In the first two weeks, foam was thick and not bad, but at the moment, it is nothing, but the milk is mixed (autocappuccinator), but the foam is not thick and melts quickly.

Really, it’s probably the milk. and what’s written on the package doesn’t always correspond to reality.1) take tested milk from proven manufacturers2) take only fresh milk (by the way, long-life milk is not stored as long after opening), you can see that when you first open the milk, the foam is excellent, thick, does not fall off, and will stand for a few days in the fridge. already falls off, but not bad milk after 2 days in the fridge will give quite good foam (but 38 kopecks doesn‘t belong to their number) 3) look at the protein in milk (better not lower than 3%), a proven manufacturer most likely won’t lie4) fat content also matters if you’re going to whip 0.5%. The crema will most likely fall off, take 3.2%. the possibility of dropping off is lower

the milk is good for whipping, you should read about it, it’s the best milk for me too. lacomo brand, which is stored for 10 days, in tetrapacks (like selected milk, fat content from 3.4 to 6%), the manufacturer. г.Vladimir, it seems, but if you take Lakomo of other manufacturers, all excellent, Do not take the milk of the Oryol region, in any case do not take the milk of the Oryol region, actively tastes of some margarine.For quite some time I take Lakomo, later saw that the milk that I use actively. Is the leader in this forum

13 Making milk foam (without coffee), 15 Cleaning and maintenance. User manual DeLonghi ESAM 3500.

delonghi, cappuccinator, doesn, work

Page 13

13 Making milk foam (without coffee)

Remove the milk tank lid.Fill the tank with the desired amount of milk (fig.19).Replace the milk container lid.Put the milk container back in the machine (fig fig.22).Place a cup of appropriate size under the drain for the milk foam (Fig.23).Press the button

delonghi, cappuccinator, doesn, work

twice in a row at intervals of less than 2 seconds. The display is shown on the screen:

After a few seconds milk foam starts coming out of the drain.

When you have finished draining, clean the ducts inside the milk container by pressing the CLEAN button (see “Cleaning the ducts”).(see previous section).


The default setting for the amount of cappuccino coffee produced by the dispenser is fixed at the factory.To configure this quantity, do the following actions:

Fill the milk reservoir to the highest level.Press and hold down the button for more than 3 seconds

The following display is shown on the screen:

Release the button. Milk dispenses from the coffee machine.

When the desired quantity of milk has been delivered, press the button again

value (the milk froth should not take more than 3 minutes to discharge once).After a few seconds, the coffee flows from the machine and the following display appears on the screen:

When the desired quantity of coffee has been delivered, press the button again

, To keep in mind a new value.

The appliance is now programmed and the “READY” indication is displayed.

Before cleaning, let the unit cool down and unplug it.Never immerse the coffee machine in water under any circumstances. This is an electronic appliance.Do not use mixtures or abrasive cleaners to clean the machine. It is sufficient to use a soft, wet cloth to clean it.Do NOT, under any circumstances, wash ANY OR all parts of the appliance in the dishwasher.

15.1 Clean the machineClean the grounds container (as described in section 6, note 7) every time you need to empty it.You should also clean the water tank frequently.The drip tray is provided with a level indicator (reddish) that indicates the level of accumulated water.

The cappuccinator in your Delonghi is not working

The cappuccinator is one of the most vulnerable parts of your coffee machine. If it does not work, it is unlikely to solve the problem by yourself. Can’t do without professional help. Contact “Master of Coffee” service center and our employee will repair the machine in a short time. A diagnosis to pinpoint the exact problem is free of charge.

There are a number of indications that the cappuccinator is not working:

  • No steam in the system. Indicates both a malfunction of the cappuccinator and a dirty coffee machine.
  • No foam frothing. The Steam Generator or Steam Generator could be defective.
  • No milk suction. This is a local problem, which can be repaired only by highly qualified professionals.
delonghi, cappuccinator, doesn, work

Cappuccinator breaks down due to clogged steam generation system, milk pipe, temperature sensor damage. Malfunctions due to improper use, lack of timely maintenance.

What to do?

You will not be able to fix the problem yourself, without special knowledge and skills. Contact our specialists. They will carry out decalcification, replace defective parts, clean the pipe elements of the coffee machine and perform other necessary actions. Up to 2 years of warranty after the repair work has been carried out.

Call 7 (495) 649-87-98 or leave a request for a masters visit on the site: the service employee will come on the day of treatment.

Grinder doesn’t grind coffee

If Dolce Gusto doesn‘t grind properly, it may be because the grinding habits are not right or because it is too clogged. Know what kind of beans you can use when making a beverage. Very oily, glossy beans often cause clogging of coffee grinders Gusto, sticking on the millstones and preventing their normal operation.

If it is broken, clean it. Use special products and soft brushes to avoid destroying the device.

Your coffee machine is leaking

With devices such malfunction horn appears at the junction of the horn with the body. It happens in most cases because of the accumulation of cake, coffee, fatty deposits and foreign objects.

In a DeLonghi coffee machine, clogging is eliminated by flushing with copious amounts of water.

In Dolce machines leakage can be caused by a worn gasket. It should be replaced. The sealant breakage in some cases is attributed to contamination of the horn filter. Until the filter is cleaned, the seals will deteriorate, and replacing them is a waste of money.

Delonghi prima Donna esam 6600 Приготовление кофе

Capsule coffee machines leak as a result of circumstances such as:

  • The rubber or silicone seals on the housing are in poor condition,
  • Clogging of the capsule collector,
  • A crack in the tube,
  • Poor descaling,
  • poor transportation.

If you notice a leakage, stop it immediately. it could cause a short circuit.

The main malfunctions of a Delonghi coffee machine

Delonghi produces household appliances, among which coffee machines for home kitchens or offices are especially popular.

These devices combine several technically complicated elements: electronic program control, precise precision mechanics and high-pressure hydraulics (in some models up to 15 atmospheres). That is why troubleshooting a DeLonghi coffee machine can be difficult for the average user.

No power

The most trivial cause of failure is also the most common. Repairers advise to look for causes as they become more complex, starting with simple ones. A break in the power cord, a loose connection of the plug to the socket, or a fault in the power supply itself must first be ruled out. If everything is alright, check the device protecting against current surges. circuit breaker or fuse. Only after making sure that everything is working properly should you suspect a serious defect in the electronic circuitry of the machine.

Buttons are not working

Buttons on the control panel may not be pressed, and the choice of programs becomes impossible as a result of defects that require repair, as well as in case of deviation from the rules for using the device. In the latter case, the cause that has changed the normal algorithm of the electronic system needs only to be eliminated to get the machine back in working order:

  • Fill the container with water up to the specified level;
  • Check that there is coffee in the receptacle (if the grinder in your Delonghi Caffe Corso is not working, the sensor may be blocking the controller from responding to commands from the panel)
  • check that all the buttons and levers are in the correct positions;
  • Turn the power off and on again to reset the controller after a possible software failure.

If all the instructions have been followed and the unit is still not responding to button presses, diagnosis and repair is required. In the simplest cases you can revive the device by your own efforts, when the cause of the failure in contaminated contacts. Then it is enough to clean them by removing the control panel.

If you have a tester, use it to check the panel terminals in the free and pressed positions. If this does not help, the problem is in the electronics and self-repair is not possible.

No water heating

The water in the system is heated by electric heating elements installed in the boiler unit. It is not recommended to repair them yourself, only check the integrity of the power contacts. You’ll need a gauge and knowledge of the characteristics to check the part. Heater breakage along with electronic board replacement are the most expensive repairs of coffee machines. If there is no doubt that they are the cause, it is better to simply buy a new device.

Milk does not work

If the milk does not work in the DeLonghi Magnifica, then check whether the milk pipe or the steam ducts of the foaming machine are not clogged. Good maintenance of all these parts usually solves the problem. Particulate matter often clogs the mixer inlet connection. The diameter of the hole must be exactly the right size for it to work properly, otherwise there is no suction effect of the liquid into the channel.

Cappuccinator is broken

If the cappuccinator in a Delonghi does not work, milk froth production is impossible. The first thing to do is to check if the foam quantity is set correctly according to the manual. Often the machine is fully functional, but the problem is the wrong program.

Another option, in which there is no breakage, and the abnormal operation of the node is due to improper operation. the use of unsuitable milk (not enough fat, low quality). Thin ducts may be clogged.

Causes of cappuccinator failure in DeLonghi machine should be searched for, starting with the temperature sensor. It is its failure that will disrupt the normal heating cycle. To find more complex defects, why the cappuccinator does not work in the DeLonghi coffee machine, you will need to disassemble the valve in the steam supply unit to remove scale deposits. This procedure is not recommended for beginners due to the fact that you will need a deep disassembly of the unit.

Error on display

Automatic coffee machines have a display on which the control unit shows various system error messages such as an exclamation mark and codes. They are formed on the basis of signals from sensors or built-in self-diagnosis programs.

The exact list can be found in the instructions for each appliance brand. With this list, you can diagnose DeLonghi coffee machine malfunctions and ways to fix them. If you can’t find the owner’s manual handy, you can download it from the dealers’ official website.

Problems with the horn

Carob coffee makers, unlike automatic coffee machines, have much less complex electronics. The weak point is the O-ring seal between the cone and the body, which is subjected to many aggressive factors:

The main reason for breakdowns is the construction of the horn itself.

Water leaks

If the O-ring has lost its tension over time or if foreign particles have got into the gap, the joint loses its tightness and leaks. To fix it, you need constant maintenance of the condition of the seals, cleaning from coffee waste.

When the ring breaks or becomes cracked it must be replaced by a new one. It is not difficult to do it yourself. Do not use a rubber band bought for the occasion at a rubber goods or auto parts store, even if it fits in dimensions. This material is not designed for contact with food, it may release toxic substances when heated.

No pressure

The pressure inside the system of the carob coffee maker disappears if the pump in pump devices is defective or the heating element in steam models is broken. Check each of these assemblies for proper functioning. In most cases you can repair them yourself if the problem is not a broken part but a blockage or a lack of contact.

When it is better to go to the service

The service center should definitely be called for when the DeLonghi coffee machine does not work due to a damaged part that needs to be replaced. It is impossible to repair the electronic components of the machine. control unit, sensors. High-pressure hydraulic system components are difficult for unskilled repair:

The service professionals will have a tool for diagnostics, an opportunity to take the required spare part from the warehouse or order it from a catalog. The most important thing. an experienced repairman is thoroughly familiar with the device of the machine and frequent problems, so he understands how to act.

How to Whip the Milk Foam in a Coffee Machine Properly

To make your milk for cappuccino airy and not settle in 2 minutes, you need to do the whole whipping process strictly according to the manufacturer’s instructions, because every brand designs their cappuccinators differently. But there are basic rules, they should be adhered to so that you get a delicious drink.

  • Choose the right milk. You get high quality foam from a natural product and not a powdered one with 2.5% to 3.5% of fat content. Too much liquid milk won’t whip properly and too much fat will ruin the milk pipe. If your coffee machine has an automatic whisk, it is forbidden to use creamer. They will clog the system even faster.
  • Use a pitcher. It is a metal milk jug in which one-third of the milk is poured. It helps control the whipping temperature and, thanks to its design, keeps the froth longer.
  • Hold the cappuccinator at an angle to the surface of the liquid and start the steam generator. Your beverage is ready in 30 seconds.

If you’ve done everything right, you can add an espresso to the milk and enjoy your coffee. If the crema still does not come out or is unsuccessful, there is a problem with the machine.

If the froth in the washer is bad

Often users are dissatisfied with the operation of the stammer, even though a weak froth does come out. It doesn‘t last more than a few minutes and settles if you pour hot coffee into it. Here are a few reasons for poor froth:

  • You chose the wrong milk. For cappuccinators it is necessary to use a product of a certain fat content, if this recommendation is violated, the tube will quickly become clogged with residual fat droplets and will not be able to whip a good foam.
  • You have heated up the milk. You can’t get enough froth to last longer than three minutes with lukewarm liquid. Therefore, always keep the bag in the refrigerator, then the coffee will have a dense “foam cap”.
  • There are problems with the steam generator. Jura and Krups coffee machines have a relatively narrow duct, which clogs quickly and requires frequent cleaning and decalcification. If you use these brands of equipment, we recommend ordering professional service for your coffee machine.

What happens to cappuccinator malfunctions

There are several types of common problems with the stammer, they are either the result of improper use and maintenance of the coffee machine, or a defect in the assembly or transportation of the machine.

  • No steam. The importance of the frother is that the milk is not beaten mechanically but with a strong steam pressure and a special nozzle or inside the coffee machine also using hot air and steam flows. If it is not being generated, it could indicate a variety of problems from simple contamination to failure of critical parts.
  • Steamer is not whipping the foam. If steam is coming but not enough or the pressure is not high enough to create a thick foam for a cappuccino, this indicates a problem with the steam generator or an incorrect setting.
  • The system isn’t sucking up milk. A more localized problem, not all repair shops will take on this problem: if cleaning and decalcifying doesn’t help, the solution is to replace the expensive element.

In some cases, if you treat the frother carelessly, it can be mechanically damaged, bent or broken by couriers in transit or unknowingly, in which case you will definitely have to replace the part completely.

Causes of defective foamer

There are quite a few factors that cause the cappuccinator in your coffee machine not to work. Identifying the one that has caused your machine to malfunction is quite difficult without professional diagnostics. In the experience of our craftsmen, the following causes lead to the failure of the Stimmer:

  • Clogging of the steam system due to hard water or lack of regular cleaning.
  • The milk system is clogged because of the use of too much milk (natural milk not more than 3.5% is recommended).
  • Dispenser is incorrectly installed.
  • Malfunction of hoses, air ducts, adapters and seals.
  • Damage to the thermoblock or temperature sensor.
  • Steam cell malfunction.

This list of problems does not end, however. In some models of Krups and Nespresso equipment it is due to a basic error in the firmware: a few days after the purchase of the machine begins to require decalcification, and after it the part stops working for no apparent reason. This error can be corrected by replacing the solenoid valve.

How to properly clean

Cappuccinator in a coffee machine must be cleaned after each use. If you do not remove the rest of the milk, it will quickly become contaminated by the growth of lactic acid bacteria.

If the device does not work well, the problem is a clog. To clean the cappuccinator in the coffee machine with a special product recommended by the manufacturer, follow the instructions:

  • Pour the cleaner into the milk container and boil it while running it through the system.
  • Repeat the operation at least 5 times at intervals of 10 minutes.
  • In between, turn the machine off to let it cool down.

After cleaning, rinse the cappuccinator with running water.

For prevention, run 50-100 ml of clean water through the device, washing away impurities. Add it to the bowl instead of milk and run it through the system.

What to consider when choosing

When choosing a mechanical device, you need to consider:

  • Price. Cheaper is a manual foaming agent, which copes with its task quite well. But it takes more time and effort to cook.
  • Temperature. Those who like hot beverage can use electric foaming device with additional heating.
  • Maintenance Requirements. There’s no better hand-held device. you just rinse it out under the faucet.
  • Monitoring. It is not easy to adjust the height and density of the foam with a manual foaming device, especially for a beginner.

When choosing a steam cappuccino maker, pay attention to such indicators:

  • Automation of the process. For those who don’t like to waste time, an automatic cappuccino maker that doesn‘t require constant monitoring will do.
  • Milk container. Cappuccino maker should have enough volume to avoid burns and be big enough for all the cappuccino lovers in the house or office.
  • Easy to care for. The device should be rinsed under running water, it should be easy to disassemble into its individual elements.
  • Price. Convenient automatic devices are expensive, you should be prepared for that. Carob type coffee makers with cappuccinators run slower but don’t compromise on quality.
  • Extra features. On the display of the coffee machine, you can adjust the temperature of the milk, the thickness of the foam, its amount.

The cappuccino, invented by the active Italians, is loved all over the world. The whipped milk foam gives the initially bitter coffee a pleasant taste and can become a canvas for creativity. In coffee shops, the uplifting latte art is popular, when customers get coffee with a cute or funny drawing on the foam.



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